Client Reviews

Emilio & Kendra Cabrera

Most excellent service and performance!!!

Angela Meyer

I cannot speak highly enough of Velma Medina as my real estate agent.
Velma has extensive knowledge and experience. Velma is very professional, patient, kind and always answers any question.
It has been a pleasure.
Thank you Velma

Edwardo

Outstanding! Everything was done professionally and with quick work. She was able to list the property and get things moving quickly! I am very thankful to have worked with her! Thanks again Velma!

Maribel C. gave Velma 5 stars

Velma and team were just stupendous! What an incredible experience we had working with them!

Betty M. and Sonia U. gave Velma 5 stars

Love, Love, Love Velma. She went above and beyond our needs & was always there when we needed her. Thank you again. Very happy!!!

Cesar and Kristan M. gave Velma 5 stars

The Medina Team was the best! Very helpful and knowledgeable! I will definitely recommend them to friends/family!

Marilyn B. gave Velma 5 stars

Velma and her team walked us through the entire process with confidence and skill. They continued to assist us after the sale until we moved to Lubbock. We can't thank them enough enough for going more than the "extra mile".

Ahnna B. gave Velma 5 stars

Velma is wonderful! Very sensitive in working with the elderly. Efficient, dependable. Excellent experience.

David A. gave Velma 5 stars

Velma is a great Realtor! She goes above and beyond and is always there when you need her throughout the entire sale.

Jackie and Kim W. gave Velma 5 stars

Velma was great. She worked around our schedules to show us homes. After we found the home we wanted, she worked very hard to help solve the problems we encountered and was available to answer our questions almost 24 hours a day. She was absolutely wonderful to work with.

Margaret H. gave Velma 5 stars

I thank you for assigning Ms. Velma to me and my family. She went above and beyond. With my husband being in Iraq, it was hard for me to keep in touch while in Lubbock. Velma emailed him and kept him informed of everything. All my thanks.

Cathy B. gave Velma 5 stars

Velma went above and beyond what she had to do. When we had to move to MI before the house sold, she she took care of every detail , repairmen, and many other things we couldn't do so far away. She's awesome! Also, Deron really helped when we had trouble at closing. Thanks to all of you.

Eric and Jessica G. gave Velma 5 stars

Velma Medina did a very good job in helping us find our first house. David Fause also helped us in getting our loan for our house. Great job you guys! Thanks!

Cheryl S. gave Velma 5 stars

It's amazing to me that we were able to get a home sold and never had to come to town! Thanks for everything!!! God bless you!

Fermin and Dahlia A. gave Velma 5 stars

Velma Medina was exceptional! You are very blessed to have such a professional working for Coldwell Banker.

Sheryl S. gave Velma 5 stars

Velma Medina is the best agent in Lubbock! A gem!

Chuck R. gave Velma 5 stars

Velma was very helpful during the process. She was a great help to our son who was tasked with searching for properties. Velma was very patient with us and allowed us to keep to our game plan.

Rachelle B. gave Velma 5 stars

Velma did an amazing job and I am appreciative for all of her help. I will definitely recommend her to any friends with future real estate needs.

Sonia J. gave Velma 5 stars

Thank you. This was my first experience buying a house and it was a very easy and non stressful time.

Wayne M. gave Velma 5 stars

Velma certainly removed any doubts and questions that I ever had of dealing with Realtors. She's a KEEPER! Thanks again till next time.

Blenda E. gave Velma 5 stars

She is excellent and a very nice professional person. We love Velma Medina. Thank you!!!

Melinda S. gave Velma 5 stars

Your team was wonderful to us. They made our home buying and selling a great experience. Thank you.

Lisa R. gave Velma 5 stars

Velma has a great team! They set the standard in real estate!

Dwight and Kay Y. gave Velma 5 stars

We were very happy with Velma and her team- they made everything easy, relaxing, and efficient.

Deke and Kelli C. gave Velma 5 stars

Velma and team were professional and friendly. Our experience with them has secured Coldwell Banker and Velma a customer for all our future real estate needs. Thank you for making this process so easy for us!

Steve R. gave Velma 5 stars

Velma and team always returned my calls promptly. They worked hard to negotiate with the owner who was kind of cantankerous to be frank. THEY DESERVE A RAISE!!

Stacey B. Stacey gave Velma 5 stars out of 5

Velma was an excellent realtor. My house was listed and sold in less than two months. She was helpful and had a positive attitude. Velma is well-connected so she has a reputation of moving properties fast.

Bonnie P. gave Velma 5 stars

Velma really helped me with the sale of my house. I could not have made it by myself. I felt at ease with her.

Cheryl S. gave Velma 5 stars

Appreciate everything that you all did above and beyond the duties of an agent. Your team was great! Thank you so much.

Esmeralda B. gave Velma 5 stars

I was very pleased with service. Thank you so much for making my dream and husband's promise come true. Thank you.

Francisco D. gave Velma 5 stars

Velma Medina was perfect in our efforts to sell our house. She clarified all questions and was very helpful.

Misty Z. gave Velma 5 stars out of 5

Velma worked so hard to help make my dream come true! My little family is more than grateful to her for helping make my dreams come true! I highly recommend her!

Teresa R. gave Velma 5 stars out of 5

I'm glad I had choose Velma to be my Realtor Agent. She is very professional and trustworthy.

Michal V. Michal gave Velma 5 stars out of 5

Best realtor in town!! Velma is incredible. She's quick to meet you at any house you'd like to see. She's honest and genuinely cares about you are your families a million and one questions. We love her. She's family to us and even if you're not family, she will make you feel like you are! We found our forever home and we could not have done that without her. Tony and I are so thankful for her and are thrilled to start settling in! If you or a family/friend are looking for a realtor, sit down and meet with Velma, shoot her an email, call her...whatever works best for you! She's ready to help!

Chris H. Chris gave Velma 5 stars out of 5

I'm a first time buyer and working with Velma was a wonderful experience. I told her what I was looking for, and she quickly found my home and walked me through the entire buying process. Her local knowledge was invaluable in helping me get everything from inspections to my mortgage and even professionals that could help with work on my new home. She has even followed up with me to make sure I claimed my homestead exemption. I can't recommend her enough to anybody looking to buy or sell a home.

James W. gave Velma 5 stars out of 5

Velma did an exceptional job assisting me in getting the house ready to sell and all phases of the closing process. My house was under contract the 1st day it was on the market. She was a pleasure to work with.

Jeff and Paige K. gave Velma 5 stars

Velma was wonderful! She was so helpful and made everything go so smoothly. We would highly recommend Velma and your office to anyone who is looking to buy and/or sell.

Jessica R. gave Velma 5 stars out of 5

Velma was fantastic finding us our first home! She assisted my family finding a home in the past and has definitely exceeded our expectations with her expertise, prompt response, and understanding of what her clients are looking for.

Alex G. Alex gave Velma 5 stars out of 5

Our search schedule was limited and Velma worked with us to get the job done!

Deborah M. gave Velma 5 stars

Velma was great- a joy to work with. Always very helpful and knowledgeable about the Lubbock area. Hopefully we made a friend!

Roxann V. gave Velma 5 stars out of 5

Very professional, nice, helpful will definitely recommend.

Mindy S. gave Velma 5 stars out of 5

I was blown away with Velma! She went above and beyond any and all of my expectations. She answered every single one of my calls/emails/texts immediately. My criteria was a tall order and she hit every single marker we needed and managed to find us something that fell right in our range! She made this stressful job so much easier! She is very professional and helping with all my thosands of questions. I am so thankful for her and have already recommended her and I will continue to do any of my business with her!

Paula W. gave Velma 5 stars out of 5

Velma has been a pleasure to work with. She understood our needs and helped guide us to the right home. When an issue arose with the appraisal she went back to the seller and renegotiated the sales price and terms and came up with a contract that was fair to both the seller and the buyer. Her professionalism helped us every step of the way from selecting a lender to the final closing. I would definitely use her again for any real estate needs.

Micayla W. gave Velma 5 stars out of 5

Velma responded so quickly and was always there for any questions we had and help we needed. She is on top of everything. We never had to worry about staying on top of what we needed to get done. Velma provided information, sent us all the paperwork, reminded us if we had forgotten anything, and just made the whole process simple and less stressful.

Amy D. gave Velma 5 stars out of 5

Velma was a pleasure to work with. She did a wonderful job helping me sell my home. She was kind, helpful and very knowledgeable. Anytime I had a question or concern she did her absolute best to have the answers I needed. She was a joy to work with!

Cheryl S. gave Velma 5 stars out of 5

Four years ago, Velma sold me a house in Lubbock to be used by my daughters while they were attending Tech. Now they have both graduated and I asked Velma to sell it again for me. She worked around my schedule when I was in town overnight moving out. She is very professional and just a joy to work with. She had my home under contract in 6 days and I was pleased with the offer. She continues to help me out since I'm six hours from Lubbock. Velma is a top notch realtor and I'm glad that I found her four years ago and started this lasting work relationship.

Sarai D. gave Velma 5 stars out of 5

Velma was Great! She was always flexible with my schedule and made her self more than available when my father and I needed anything.

Carmelo A. gave Velma 5 stars out of 5

Velma is a very professional, caring and honest person. She listens very well and helps to provide you the options you need to make the best decision for you and your family on your new home. If I were going to buy another home, I would 100% call her again. She is also the realtor I refer in Lubbock to anyone in need.

Eddie S. gave Velma 5 stars out of 5

Velma, did a wonderful job in helping us through the process of selling our home. She was extremely helpful and always available for visits on any concerns or issues. She is a knowledge agent and I would trust my real estate transactions to her anytime.

Orlando R. gave Velma 5 stars out of 5

Always fast to responses and answers questions needed.

Ashley Lynn C. gave Velma 5 stars out of 5

After moving out of state and deciding to sell my home was already a daunting task. Velma was there every step of the way making the experience less stressful. She was very knowledgeable about the market and could answer all my questions always offering great advise and never pressuring me to make a decision I was uncomfortable with. She has a great eye for detail and knows what customers are looking for which helped us get the most money for our sell. She went the extra step recommending professionals to help us make needed repairs on our home saving me the leg work as well as money. Velma always answer or returned my phone calls showing great professionalism and a positive attitude. I cannot thank Velma enough for helping us sell our home. I will never forget my experience working with Velma, she definitely is the example of what true customer service really is and should be.

Floro C. gave Velma 5 stars out of 5

Thanks for all the help you gave to us.

Mary R. gave Velma 5 stars out of 5

Velma Medina is the best. Always Working hard and always has a smile on her face. She's the best.

David T. gave Velma 5 stars out of 5

Velma and her team did a great job communicating throughout the sale process.

Marilyn S. gave Velma 5 stars out of 5

We highly recommend Velma and team. They are professional, answer all questions, and do things in a timely manner.

Yvette & Jose R. gave Velma 5 stars out of 5

Velma is AMAZING! She was wonderful during the entire process. She went above and beyond to help us. Thank you- we love our home!!

Landrum M. gave Velma 5 stars out of 5

It was a pleasure to work with Velma. She was very attentive to our needs and concerns.

LD & Margaret H. gave Velma 5 stars out of 5

This is the second home Velma has found for us. We had very specific wants for our forever home and she worked very hard to find it!

Patrick R. gave Velma 5 stars out of 5

It was a real pleasure working with Velma. She knew the market well and was able to provide comps that zeroed in on an appropriate selling price. We sold the property and closed in 5-6 weeks. Velma was knowledgeable, professional, and friendly, very easy to work with. I would recommend her without reservation to anyone wanting to sell their home quickly, at a fair rate.

Kristen A. gave Velma 5 stars out of 5

Velma was great to work with! Informative and very helpful. Gave great guidance throughout the whole process and got us into a beautiful home.

Frank C. gave Velma 5 stars out of 5

Velma was wonderful! Her assistant was so helpful as well. Velma and her assistant were both "on top" of things at all times. They also helped with anything we needed! Thank you for such a wonderful experience! We look forward to working with them again!

Carol K. gave Velma 5 stars out of 5

Great experience. Velma was, and continues to be, so responsive and helpful.

Lisa C. gave Velma 5 stars

Velma has been helpful-above and beyond- through this whole process. She is very professional and personable and a valuable commodity to your company! Do not ever let her go!

Frances D. gave Velma 5 stars out of 5

Enjoyed working with Velma- She helped explain things I did not understand.

Joseph L. gave Velma 5 stars out of 5

I tried every real estate option available like Zillow, Trulia, and even realtors in Lubbock. I sold one house in Austin and had to find another house for my daughter in Lubbock to keep from paying capital gains taxes. I spoke to numerous realtors and they all said the same thing and told me about the same properties I had already located. I finally came across Velma who actually answered her phone and returns phone calls and actually had answers to my questions. I told her what I wanted and she went to work. I told her about the houses I was interested in and she did a work up on them and told me the good and the bad. I told her I was going to come up to look at some houses as I was running out of time to spend the money and get a house set up for my daughter to attend Texas Tech in the fall. We looked at several houses, none of which I liked that I had picked out. Velma told me of some houses she had in her inventory. We went to her office and looked at them on the computer and I found a few I was interested in. We went and toured a few houses and I was SOLD on one right away. There were a few things that needed fixed. Velma negotiated with the seller and they were fixed at sellers cost. I wanted to know what the utilities ran and Velma spoke to the seller and I was provided the actual invoice of the bills and not just a guess. The house came in under my budget so now my daughter had money to decorate the house as well. I found a few things I wanted to update like faucets, ceiling fans ect. I live in Austin so I called Velma and she gave me the number to a handy man right away. She is more than just a realtor, she wears lots of hats that work in your best interest. If you are from out of town there is no one better to have on your team. I would highly recommend her to anyone who does not want to play games house hunting and does not have the time to waste looking for a great house at a great price.

Virginia F. gave Velma 5 stars out of 5

Velma is one of the friendliest people you will every meet. You can tell she is very dedicated to her job and knowledgeable. She is honest, professional, and works hard to make sure her clients are satisfied.

John S. gave Velma 5 stars

Velma has made the process for a first time home buyer run very smooth and simple. She was flexible in her time schedule to meet our needs. Thank you Velma for not only placing us on your calendar as just another appointment.

Maribel Z. and Alex O. gave Velma 5 stars

Please know how happy we are with Velma's service. She is a true asset to your company.

Nathanael F. gave Velma 5 stars out of 5

I would highly recommend her services. Very professional in her dealings.

Tony R. gave Velma 5 stars out of 5

Velma helped me sell and purchase my last two homes and I have referred many people to her. She is always very professional, courteous and friendly, and mostly she is willing to work around my very hectic schedule which is not an easy thing to do. I am very happy with the service I have received from her and I will continue to refer her to my friends, colleagues and family and I will gladly contract her to sell my home and purchase another when that time comes.

Kelli M. gave Velma 5 stars out of 5

Velma is very knowledgeable and very easy to work with. She listened to us to find out exactly what we were looking for. She worked diligently and happily to find the perfect home! I highly recommend Velma and will definitely use her again in the future.

Ernest & Paula E. gave Velma 5 stars out of 5

Velma, Thanks for the great work that you do and the continued contact you have with those you are working with. You put yourself in the spot of your clients and know and understand what they need. God Bless you and wishing you continual success.

Wilma S. gave Velma 5 stars out of 5

Extremely knowledgeable, attentive, professional but approachable, felt I could trust her knowledge of community and neighborhood.

Ariwan R. gave Velma 5 stars out of 5

My family is extremely satisfied with Velma's overall professional, courteous, respectful, and can do attitude! Velma is the epitome of a Super Realtor! Her dedication, drive, and desire to extend exceptional customer service is 2nd to none! We highly recommend her without reservations!!!!

Fermin A. gave Velma 5 stars out of 5

My family is extremely satisfied with Velma's overall professional, courteous, respectful, and can do attitude! Velma is the epitome of a Super Realtor! Her dedication, drive, and desire to extend exceptional customer service is 2nd to none! We highly recommend her without reservations!!!!

Jeff & Paige K. gave Velma 5 stars out of 5

When my wife and I moved to Lubbock, Velma was recommended to us and we could not have been more pleased. She went out of her way to help us on a weekend, took us to lunch, and located for us find the house we still live in today. She is now a friend and for me, is the only realtor I recommend to anyone in Lubbock.

Mike C. gave Velma 5 stars out of 5

Velma's professionalism along with her dedication to our concerns and needs were extremely comforting and gave us peace of mind.

Randy S. gave Velma 5 stars out of 5

Excellent. We couldn't have been happier with Velma and her team. She walked us through the whole process to make certain everything went off without a problem.

Harvey and Rose L. gave Velma 5 stars

Velma went the extra mile with recommendations to help us get our house market ready. We had an offer within 9 days of listing! Great experience!

Thomas and Anna gave Velma 5 stars

Velma and her team were very professional and friendly in dealing with us.

The Shaffers gave Velma 5 stars

Velma is great! She has sold 2 houses for us and found us one we bought.

Jamie S. gave Velma 5 stars

Velma is extremely professional. She is a great Realtor and listens to what you need and want. She will always answer any questions that you may have day or night. Anytime I sell or buy a house it will be with Velma.

Elise V. and Johnny B. gave Velma 5 stars

Thanks for all your help!

Tony W. gave Velma 5 stars

Velma was very patient with me seeing a lot of homes and very accommodating on schedule being out of town.

Shelby W. gave Velma 5 stars

Thank you Velma! You are great!

Scott N. gave Velma 5 stars

I have nothing but the sweet rose of praise for Velma! Her assessment of my situation and efforts on my behalf went above and beyond my expectations!!

Glen R. gave Velma 5 stars

I always enjoy dealing with Velma!

Hector T. gave Velma 5 stars

Thank you for helping me acquire my first flip. Staying busy!

Elizabeth G. gave Velma 5 stars

Velma is always pleasant and helpful in every way. We appreciate her!

Alex G. gave Velma 5 stars

We appreciate the time spent during weekends searching for a house. Our schedule was erratic and flexibility was important to us.

Phoebe O. gave Velma 5 stars

Velma made the whole experience much easier than I had anticipated as a first time home buyer. I learned a lot from her during the process.

Gloria and John B. gave Velma 5 stars

Velma was very responsive to our needs. She was easy to get a hold of and answered all of our questions in a timely manner. We will definitely use Velma again for our real estate needs.

Alvarez gave Velma 5 stars

Many thanks to Velma. Courteous, prompt, professional at all times. Fabulous Realtor!!!

Dorothy B. and Melanie N. gave Velma 5 stars

Velma's team was very helpful to us throughout the process of selling the home. We would recommend them to others if the opportunity arises.

Sara O. gave Velma 5 stars

Thank you for all your help. God bless you.

Ron G. gave Velma 5 stars

Velma was great! She did a wonderful job. Thanks

Sara F. gave Velma 5 stars

Mrs. Medina was so helpful. She went above and beyond to make sure that everything was in order for the closing date. Thank you so much for all that you did for me. May God bless you all.

Lysette M. gave Velma 5 stars

Velma was amazing and we are so thankful she found the perfect home for us.

Trish L. gave Velma 5 stars

Velma was absolutely wonderful. We will recommend her when we get the chance.

James M. gave Velma 5 stars

The Medina Team was very helpful in all our needs and wants.

Betty J. gave Velma 5 stars

We are delighted that our home was sold to a lovely family. We enjoyed working with Velma and Team.

Jorge B. gave Velma 5 stars

Thank you for your patience and kind service.

Aida M. gave Velma 5 stars

Velma and team have been great during my selling and buying process/time. They helped me with my questions and concerns and have recommended them to other friends when they make their decision to move.

Patti J. gave Velma 5 stars

Pleasure doing business with you. Velma is so diligent. Always returns call promptly, which I appreciate!

Kathy M. gave Velma 5 stars

Outstanding service! Thank you!

Ron S. gave Velma 5 stars

Velma's team was very professional and handled our purchase smoothly.

Fernando L. gave Velma 5 stars

Velma Medina is the best!

Frank S. gave Velma 5 stars

Very good service. Thank you.

Robert S. gave Velma 5 stars

Thanks Velma- it was a good experience.

Juanita M. gave Velma 5 stars

Thanks Velma! You are awesome!

Frank and Sandra S. gave Velma 5 stars

Well pleased with agent. Very knowledgeable and professional.

Misty M. gave Velma 5 stars

Great job! My house was sold within 3 weeks!

Vicenta S. gave Velma 5 stars

If I would do it again, I would come to Velma Medina like I did.

Eric and Kandi A. gave Velma 5 stars

House was sold within a week. Presentation was very professional. Suggested a pod to help with the move. Fantastic idea- made the move itself less stressful. Will recommend Velma to our friends. Thank you!

Winona C. gave Velma 5 stars

I am a Realtor in San Angelo. Velma and her team did a great job.

Mandy and Stephen A. gave Velma 5 stars

Velma was wonderful and super friendly and helpful.

Mary Beth P. gave Velma 5 stars

Excellent! Professional, friendly, knowledgeable, and patient.

Alex O. gave Velma 5 stars

Velma and her staff did a great job with our house. She is a wonderful representative of your organization.

David and Nicolle F. gave Velma 5 stars

Great job!

Mirthala S. gave Velma 5 stars

If we know of somebody that wants to sell or buy a house, we will recommend you for sure! Thank you so much!

Mark and Paige C.

Velma was very sweet and helpful to sell our home.

Mona J. gave Velma 5 stars

James and I appreciate all you did for us. To have our home clear of all debt will make this Christmas special.

Marcy J. gave Velma 5 stars

Velma and her team are the best!

Manuel and Sophia G. gave Velma 5 stars

A great experience! Thank you so much!

Yolanda F. gave Velma 5 stars

Velma, thanks for everything- you're the best!

Marcus R. gave Velma 5 stars

Velma and her team were very polite and courteous and very helpful to our every needs.

Jeannine B. gave Velma 5 stars

Velma Medina and Gina Knight were most helpful.

Jan S. gave Velma 5 stars

Velma is a wonderful person to work with! Very professional.

Holly H. gave Velma 5 stars

Velma was awesome and we will definitely keep her in mind if we move again!

David A. gave Velma 5 stars

Velma and her team were great to work with!

Delma G. gave Velma 5 stars

Thank you so much. It has been a great first time experience for me! I sure will let everyone know about you all.

Jan W. gave Velma 5 stars

Velma went the second mile to help us sell the house long distance.

Stanley and Maria B. gave Velma 5 stars

We were very satisfied with Velma's way of handling the sale of our home.

Amanda and Casey R. gave Velma 5 stars

Velma did a wonderful job helping us find our home. She went above and beyond in our request.

Michael Wilson

Velma is an outstanding agent. It took me literally 5 years to decide to sell my current home and purchase a new one. Velma waited patiently and just guided me through the process associated with each home. At no time during this journey, did I feel pressure from Velma to move faster. Her patient care and attention paid off. I bought a new home, and I'm closing on the old home today, all with Velma's attentive wisdom. You have an outstanding agent who deserves to be rewarded for her insight and unmatched customer service.